LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We built mantra888 around your account security and privacy. Every deposit through DANA, OVO, GoPay or QRIS, every table you join, every bet you place — your information...

Data EncryptedQRIS ProtectedAccount SecurePayment SafeYour Privacy First

Account access Read FAQ

Privacy Policy Overview

mantra888 operates under the laws of supported regions where local regulation permits. We collect personal information — your name, email, phone number and payment details — only to verify your account, process deposits via DANA, OVO, GoPay and QRIS, and keep your lobby access live. We never sell your data to third parties. Your information is stored on secure servers and deleted

according to our retention schedule. We use cookies to remember your preferences and login state. You can manage these in your browser settings at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? We're Here.

Email Support Send privacy concerns to our data protection team. We respond within 24 hours to requests about your personal information, data access or deletion.

Live Chat Open the chat widget in your account lobby. Our team can walk you through privacy settings, cookie preferences and data request procedures in real time.

Account Settings Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control marketing communications anytime.

PLATFORM TRUST SIGNALS

Privacy Standards We Keep

Encryption Standard

All data in transit and at rest uses TLS 1.2+ encryption. Payment details are tokenized so we never store raw card or e-wallet numbers on our servers.

Third-Party Audits

We commission annual security audits from independent firms. Results inform our data handling practices and help us stay ahead of emerging threats.

Compliance Framework

Our privacy practices align with international data protection standards. We review local Indonesian regulations regularly to ensure our policy stays current.

Staff Training

Every team member handling customer data completes privacy and security training annually. Access to personal information is role-based and logged.

Incident Response

If a data breach occurs, we notify affected users within 72 hours and work with authorities. Our incident response plan is tested quarterly.

Data Retention

We keep account data for as long as your account is active, plus 7 years for regulatory compliance. You can request deletion anytime via your settings.

WHY THIS PLATFORM

How Our Privacy Stacks Up

Data Minimization

We ask for only what we need: name, email, phone, payment method. No unnecessary fields. No data harvesting for marketing profiles.

Payment Tokenization

DANA, OVO, GoPay and QRIS transactions are tokenized. We never see or store your actual payment credentials on our infrastructure.

Cookie Transparency

We disclose every cookie we use — session, analytics, preference — and let you disable non-essential ones without losing account access.

No Data Selling

Your information is never sold, rented or shared with advertisers. We use it only for account operations, fraud prevention and legal compliance.

User Rights

You can request access to your data, correct inaccuracies, export your information or ask for deletion. Submit requests via email or account settings.

Policy Updates

When we change this policy, we notify you 30 days in advance. Material changes require your explicit consent before they take effect.

Jurisdiction Clarity

We operate in supported regions where local law permits. Your privacy rights are governed by the jurisdiction where your account is registered.

PLATFORM SNAPSHOT

What Shapes Our Privacy Approach

Account Verification We verify your identity once during signup to prevent fraud and meet regulatory requirements. This protects both your account and our platform integrity.

Lobby Personalization We remember your game preferences, table history and favourite slots using cookies. This data never leaves your browser unless you sync across devices.

Payment Security Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end. We log transactions for your records and regulatory compliance, not for resale.

Fraud Prevention We monitor account activity for unusual patterns — multiple logins, rapid withdrawals, geographic anomalies. This keeps your balance and data safe.

Marketing Opt-Out You control whether we send promotional emails or SMS. Unsubscribe anytime in your account settings. We respect your preference immediately.

Cross-Device Sync Log in on mobile, desktop or tablet — your preferences sync securely. We use encrypted tokens so your session data never travels unprotected.

Privacy Policy Questions Answered

We keep your account data while your account is active. After closure, we retain records for 7 years to meet regulatory and tax requirements. You can request earlier deletion via email, and we'll comply where local law allows.

Yes. Log into your account and visit Settings > Privacy > Data Access. You'll see your profile, transaction history and login records. For a complete export, email our data team and we'll send it within 10 business days.

No. We never sell or share your personal data with advertisers or third-party marketers. We only share with payment processors (DANA, OVO, GoPay, QRIS) to complete your transactions, and with authorities if legally required.

We notify you within 72 hours if your data is compromised. We'll explain what happened, what data was affected and what steps we're taking to prevent it. We also report to relevant authorities and credit bureaus as required.

Cookies remember your login, game preferences and table history. Essential cookies keep you logged in. Analytics cookies help us improve the lobby. You can disable non-essential cookies in your browser without losing account access.

Yes. Go to Settings > Account > Close Account. We'll delete your profile, preferences and personal details immediately. Transaction records stay for 7 years for regulatory compliance, but are anonymized and inaccessible to you.

Completely. We never store your actual payment credentials. Each transaction is tokenized — we receive a secure token, not your real card or wallet number. Payment processors handle encryption on their end.